Origin digistore provides hassle free return policy for the product which is/are damaged or defective or if the product is different from what was ordered.
Please read all sections carefully to understand the conditions and cases under which returns will be accepted.
Sl No Products Description
1 AV SYSTEM
4 CCTV AND SURVELLANCE
5 DIGITAL DUPLICOTOR
6 IT PRODUCT
7 PROFESSIONAL DISPLAY
9 PRINTERS AND SCANNERS
10 PA SYSTEMS
11 WEB CAM & HEADSET
Timelines- 7 days from the date of Delivery
Product purchased from OriginDigistore will be acceptable for replacement with the following
1. Dead on arrival (DOA)
2. Physical damage or transport Damage
3. Wrong product shipment
Returns /Replacements are not allowed for the following reasons:
1.Delivered Products are used or installed (except installation done by OriginDigistore authorized person)
2.Original packaging is open before installation. the Product becomes nonreturnable/replaceable
3.Custom and made to order goods. e.g. custom cables and furniture, custom projection screens, Special order items – goods we do not normally stock and order only at your request
4.From the Delivered address the Products are shifted to the new location by the customers are not be eligible for return/replaceable in case of damaged, faulty etc
5.Delivered products are not returnable for subjective aspects like performance/ color shades are not as per the expectation.
6.For Defective product / Dead on arrival DOA OriginDigistore authorized person certificate if not provided.